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Showing posts from 2017

Landis Technologies Showing Attendant Console for Microsoft Phone System at Microsoft Ignite 2017

The Landis Technologies team will be presenting Attendant Pro for Office 365 Phone System (formerly Cloud PBX) at Booth #1456. Attendant Pro is a Microsoft Certified attendant console which works with Skype for Business & Microsoft Teams.Attendant Pro works with Microsoft Teams or Skype for BusinessStop by our booth to get the first peek at Attendant Pro for Microsoft Teams, the first attendant console designed specifically for Microsoft Teams. (Note: The below is not a screenshot of what will be demonstrated. Features and user experience will only be demonstrated after the Keynote.)Landis Technologies’ Skype for Business MVP, Matt Landis, will presenting a discussion in session BRK3370 titled "What Microsoft Teams Means for Skype for Business Community & Customers". This session is organized by Brian Ricks and will include several Skype for Business MVP session related to Skype for Business & Microsoft Teams.Landis Technologies is giving away a DJI Phantom 3 dro…

Attendant Pro Q3-2017 Update: Manager Analytics & Reporting, Dynamics 365/CRM Add a Phone Call, Alerts & More

Below is a summary of the new features and fixes in Q3-2017 (August 2017) update for Attendant Pro. This update can be downloaded here as a MSI installer. Those with Attendant Pro Q2-2017 will get an in app notification of update available as well.Updates:Alert user when Call is on Hold Too Long (definable hold times)Indicate Remote Party Hung UpIndicate Call Queue or Team Call is answered by another user Indicate "Connecting" between when RGS/Call Queue is answered and audio liveAdd a Phone Call to Dynamics 365/CRM Contact or AccountRule: if there is a Contact add to that. If Account add to that.Better indicate which Dynamics 365 record a Note or Phone Call will be added toCentralized Call Detail ReportingUpload Call Detail Reporting to a network locationTrack Missed Calls in CDRLight up Attendant Pro with Office 365 UCWA functionalityUtilize Office 365 UCWA Advanced SearchEWS Address Book is now automatically cached in a local database & updated in the background  Can …

SEFAUtil Server Q2-2017 Update: GA & Adds Contact List Management, Boss Admin & More


This update includes:User contact list management (add groups & contacts)Change forwarding via IM BOTGet & Set Presence via PowershellRemote PowerShellWCF endpoint is availableAdded Server parameter to designate serverAdded description to the server serviceAdded ability to clear a user noteAdded ability to have first parameter the sip address without specifying itImproved PowerShell HelpImproved DocumentationGet the update here: Click Here

Call Recording Pro Q2-2017 Update: MP3 Recording, Select Dial SfB 2016 Compatibility & More

Below is a summary of the new features in the Q2-2017 update for Call Recording Pro, Call Recording for Office 365 & Skype for Business solution. The update can be downloaded here. Read more about Call Recording for Office 365 & Skype for Business here.MP3 Recording Format (MP3 or WAV selectable)Select Dial compatibility with Skype for Business 2016 clientAuto start now ensures Call Recording Pro starts in the correct sequence (only starts after Skype for Business)Fixed –Call recording bug around RGS call being answered by another user fixedFixed –Park & Hold shortcut key tools tips Fixed – Grab focus keyboard shortcutFixed – Turning on button click soundFixed – Recordings not saved in user’s roaming profileFixed – Shortcut key setup disabled when setting pushed out with GPOFixed – Open log folder opens to AP logs

Attendant Pro Q2-2017 Update: Transfer Advisor, Dynamics 365/CRM & Skype for Business Merged User Experience, Color Code Call Queue/RGS Calls & More

Below is a summary of the new features in Q2-2017 (May 2017) update for Attendant Pro, which can be downloaded here as MSI installer.Transfer AdvisorDynamics 365/CRM & Skype for Business Merged User ExperienceColor Code Call Queue & Response Group Service Calls for at-a-glance identificationColor code calls for specific users for at-a-glance identification “Saved Searches” now appear in the “Contact Group” area as a “Group” Microsoft Outlook style “Contact Group” area layout Compact dropdown style “Contact Group” area layout List incoming call toast style Attendant Pro attendant/operator “Notes” now display on incoming call & handled call toast Ability to “Meet Now” from Options Menu Update notification and 1-Click update Dutch translation improved by human translation Splash screen Auto start Attendant Pro on Windows start Additional Logging around call recording Added Attendant Pro version in log file Additional user interface theming to make Attendant Pro e…

Attendant Pro Jan 2017 (Q4-2016) Update: Skype for Business 2016 UI, MP3 Recording, Export-Import Settings & More

Download MSI v1.0.6229.30832: Click Here
Get a fully working Trial or Schedule Live Demo:
Skype for Business 2016 User Interface & Color SchemeSkype for Business 2015 & Lync 2013 are still an optionMP3 call recording formatEasily Export and Import Settings on another PCAbility to push out default application settings that can be later edited by user“Current Call” panel auto centers or can be manually moved up or downVideo buttons to Start/Stop video from Current Call, Contacts (right click) & Contact DetailsAdded Vertical “Contact Groups” layoutAdded ability to click anywhere on the incoming call to answerAbility to Get a Trial Key directly from the main screenAdded ability to added buttons for specific contact methods (Work, Mobile, Voicemail, Other, Home) to a “Contact Layout”Small Contact Layout has been modernizedLarge Contact Layout has been modernizedLarge Contact List Layout has been modernized“Contact Details” now have modern bu…