Landis Technologies Presents Native Microsoft Teams Contact Center at Teams Ecosystem Event in Paris

Paris, France 12/14/2018 – Landis Technologies is a sponsor of the Skype for Business & Microsoft Teams Ecosystem Event in Paris on Dec 16, 2018. Landis Technologies will present their Office 365 Contact Center for Microsoft Teams at the event in Paris.

“As we interact with the Skype & Teams ecosystem, we are seeing high demand for contact center features for Microsoft Teams” Landis Technologies founder & Microsoft MVP Matt Landis notes. “We have the most requested functionality ready for release and will continue to add additional features.”

Wendell Martin, head of Global Sales at Landis Technologies, notes that the Office 365 Contact Center native Microsoft Teams functionality release “will coincide with Microsoft Calling APIs completion and General Availability”. He noted that “In the mean time we add value to existing Skype for Business online Call Queues and this functionality is available immediately.”

The team present will also be available for side meetings on request by emailing wendell@landiscomputer.com.

Rencontre de l'ecosystème Skype for Business & Microsoft Teams Sign Up

You can sign up for the “Rencontre de l'ecosystème Skype for Business & Microsoft Teams” event at:
https://www.microsoftevents.com/profile/form/index.cfm?PKformID=0x5303794abcd

Landis Technologies Contact Center: Office 365 Contact Center

Landing Page: Click Here

Landis Technologies Attendant Console: Attendant Pro

Landing Page: Click Here
Q4-2108 Update Details: Click Here

About Landis Technologies LLC

Landis Technologies is a Microsoft Gold Unified Communications Partner which has been focusing on Microsoft technologies since 1995. Landis Technologies is known internationally for deep knowledge around Microsoft Skype for Business, Microsoft Teams & Office 365 and was the first to deliver a client-based Skype for Business & Office 365 attendant console to the market. Landis Technologies has provided Skype for Business software & solutions to customers in over 50 countries via a network of over 200 Microsoft Partners. Landis Technologies is headquartered in Ephrata Pennsylvania. http://www.landiscomputer.com

Contact: sales@landiscomputer.com

Landis Technologies Demonstrates Native Microsoft Teams Contact Center Call Queues & Attendant Console Update

Orlando, Florida 9/24/2018 – At Microsoft Ignite 2018 Landis Technologies is demonstrating native Microsoft Teams Contact Center call queues and the latest version of their attendant console that handles calls destined for Skype for Business or Microsoft Teams users using Teams Calling Interop.

Landis Technologies is demonstrating their own Call Queues in Office 365 Contact Center that leverages the new Microsoft Teams Calling API's to provide features not yet available for Microsoft Teams & Skype for Business Online. Some of these functions include abandoned call reporting, real-time insight into calls waiting in queues, live wallboard indication of calls in queues and more.

Landis Technologies founder & Microsoft MVP Matt Landis notes "Our Office 365 Contact Center wraps additional features around the existing Microsoft call queues and now we have taken the newly released Microsoft Teams Calling API’s to write our own, native Teams coded call queues that allows us to build an Office 365 Contact Center with features that our customers have been asking for in a product that looks just like Office 365 and can be deployed in minutes. At Microsoft Ignite we can schedule to demonstrate native Teams call queues our team is working on.”

“We have taken the newly released Microsoft Teams Calling API’s to write our own, native Teams coded call queues which has allowed us to build an Office 365 Contact Center with features that our customers have been asking for in a product that looks just like Office 365 and can be deployed in minutes

Landis Technologies is also showing the Q4-2018 update of Attendant Pro which leverages the newly released Microsoft's Skype for Business & Teams Calling Interop which now means that Attendant Pro can bring attendant console functionality for those companies who want to be all in the Microsoft Office 365 cloud.  The update also brings features like modern authentication support, reporting on when the attendant console is running, a Microsoft Teams UI refresh and more.

Landis Technologies Contact Center & Attendant Console work with Skype for Business Server, Skype for Business Online and Microsoft Teams.

To get a live demonstration or meet with our team at Microsoft Ignite 2018 visit us at booth #2012 or email wendell@landiscomputer.com to schedule a meeting.

Landis Technologies Contact Center: Office 365 Contact Center

Landing Page: Click Here

Landis Technologies Attendant Console: Attendant Pro

Landing Page: Click Here
Q4-2108 Update Details: Click Here

About Landis Technologies LLC

Landis Technologies is a Microsoft Gold Unified Communications Partner which has been focusing on Microsoft technologies since 1995. Landis Technologies is known internationally for deep knowledge around Microsoft Skype for Business, Microsoft Teams & Office 365 and was the first to deliver a client-based Skype for Business & Office 365 attendant console to the market. Landis Technologies has provided Skype for Business software & solutions to customers in over 50 countries via a network of over 200 Microsoft Partners. Landis Technologies is headquartered in Ephrata Pennsylvania. http://www.landiscomputer.com

Contact: sales@landiscomputer.com

Landis Technologies Announces Office 365 Contact Center is Publicly Available as Preview at Microsoft Inspire 2018

Las Vegas, Nevada 7/16/2018 - At Microsoft Inspire 2018, Landis Technologies LLC is announcing that Office 365 Contact Center is now publicly available as a Preview. The Landis Technologies Office 365 Contact Center provides Microsoft Partners with a call center solution that can be provisioned and running in minutes. To read more: https://www.landistechnologies.com/office365contactcenter/

"Now you can add contact center functionality to Office 365 Phone System in minutes: wallboards, reporting, call recording, call barge, wrap up tracking, Dynamics CRM integration and even sentiment tracking & coaching." says Landis Technologies Managing Owner, Matt Landis. "We have taken the things we have learned from providing a Skype for Business attendant console to partners and users in over 50 countries and made a contact center that is equally easy to install, familiar and just works." Office 365 Contact Center adds contact center functionality to Office 365 Phone System today with no complicated integration or costly & complex server installation. Today Office 365 Contact Center for Microsoft Teams is dependent on Skype to Teams Interop, but will built as native functionality as Microsoft API’s become available.

Office 365 Contact Center is now available for partners to setup and test. Just email sales@landiscomputer.com to be added to the Preview community forum for access to getting started documents and signup URL.

The Landis Technologies team offers a partner program for Attendant Console (Attendant Pro) & Contact Center (Office 365 Contact Center) for Office 365 and is at Microsoft Inspire Booth #300. Key staff are available for meetings with Microsoft Partners looking for a contact center or attendant console solution for Office 365 and Skype for Business Server.

About Landis Technologies LLC

Landis Technologies is a Microsoft Gold UC Partner which has been focusing on Microsoft technologies since 1995. Landis Technologies is known internationally for deep knowledge around Microsoft Skype for Business & Office 365 and was the first to deliver a client-based Skype for Business & Office 365 attendant console to the market. Landis Technologies has provided Skype for Business software & solutions to customers in over 50 countries via a network of over 200 Microsoft Partners. Landis Technologies is headquartered in Ephrata Pennsylvania. http://www.landiscomputer.com

Contact: sales@landiscomputer.com

Landis Technologies Shows Attendant Console for Skype for Business & Teams at GITEX 2017

Dubai, UAE October 5, 2017 – Landis Technologies is showing Attendant Pro for Skype for Business & Microsoft Teams at GITEX 2017 highlighting that Attendant Pro is an attendant console solution that is especially suited for MEA by accommodating common call scenarios and supporting local language needs.

The Landis Technologies’ team is available to meet at the Microsoft partner stand in Hall 7, B7-10.

The Landis Technologies’ team is available to meet at the Microsoft partner stand in Hall 7, B7-10 (for scheduled meetings only). To schedule a meeting email sales@landiscomputer.com.

Landis Technologies Announces Microsoft Teams Attendant Console

Orlando, Florida Sept 25, 2017 - Landis Technologies is announcing and demonstrating Attendant Pro for Office 365 Phone System is now enabled as a Microsoft Teams Attendant Console by using the new Graph API for Microsoft Teams at Microsoft Ignite 2017. Attendant Pro will enable receptionists and operators to efficiently transfer calls to Microsoft Teams users with 1 Click.

Attendant Pro for Microsoft Teams is the first Microsoft Certified attendant console to integrate Microsoft Teams into the receptionist console client using the new Microsoft Graph API's. Operators can easily transfer callers to users in Teams, Skype for Business groups or Exchange Lists with 1 Click. The Attendant Pro user interface is a clean & familiar Microsoft Teams user experience.

• Familiar Microsoft Teams User Experience
• Handle Calls destined for Skype for Business or Microsoft Teams users using the coming Skype to Teams interop
• Microsoft Teams, are now seamlessly integrated into Attendant Pro allow 1 click transfers to Teams, Skype for Business Groups or Exchange Distribution List Users
• Efficiently Search for Teams or Skype for Business users in simple, unified user interface

1-Microsoft Teams User Interface. 2-Handle calls destined for Teams users 3-Microsoft Teams are integrated into the attendant experience 4-Efficiently search and transfer to Teams users.

Attendant Pro seamlessly handles incoming calls that need to be transferred to Skype for Business or Microsoft Teams users, allowing you to use Attendant Pro for Skype for Business now and transition to Microsoft Teams when you are ready. Your investment in Attendant Pro for Skype for Business & Office 365 is future proof because it can be used for Microsoft Teams or Skype for Business contacts.
See a demo of Attendant Pro for Microsoft Teams and Skype for Business at Booth #1456 (or watch a video demo here) or email paul@landiscomputer.com.

https://www.landiscomputer.com/attendantpro/