Thursday, October 30, 2014

Attendant Pro for Lync and Better Together Over Ethernet

Attendant Pro plus Lync Qualified BTOE

Enjoy our video demonstration of Attendant Pro for Lync with an integrated Lync Qualified IP Phone with Better Together Over Ethernet.

Attendant Pro works with all Lync Qualified devices with Better Together over Ethernet or Better Together (USB). This includes snom, Polycom, Audiocodes and Aastra (Mitel).

Free Attendant Pro for Lync Trial Can Be Running on Your System In 1 Minute:

Attendant Pro for Lync Oct 2014 Update: New Features

Our Attendant Pro for Lync October 2014 update has quite few new features that we are glad to announce!

New Features

[NEW] 1-Click Contact Calendar Access™ functionality (blog)

[NEW] "Send an Email" available on all contact layouts via context menu

[NEW] "Email Call Reminder", "Email" and "Open Calendar" is available on all Contact Layouts via right click menu

[NEW] "Contact Search" contact(s) layout changes when contact layout format changed

[NEW] Setting to turn "button click" sound on/off

[NEW] Contact Details Panel (right-click "Options" | View Contact Details Panel)

[NEW] Norwegian (Norway) internationalization added

Wednesday, October 29, 2014

Attendant Pro Gets 1-Click Calendar Access: Easily View Shared User Exchange Calendars

1-Click Calendar Access

Note: Update available immediately

We have just released a new version that includes (among many other new features):
1-Click Calendar Access functionality! This means your operators can now with 1-click see contact Exchange shared calendar details.

As with every feature in Attendant Pro for Lync this one is super simple and requires no additional servers. It’s pretty easy to demo as well: Just click on the “Open Calendar” button on any contact1 and presto…the full Outlook Calendar!

1 Click Open Exchange Calendar


Also, no matter what contact layout you are using the “Open Calendar” 1-Click Open Exchange Calendar™ functionality is available via a context menu. The Windows context menu button means this functionality is efficiently available via keyboard as well.


Some of the benefits of Attendant Pro for Lync “1-Click Open Exchange Calendar” from an administration standpoint:

  • No additional servers or server components to configure
  • Use standard Microsoft Exchange Server skills to admin (Powershell)
  • No additional server components to maintain/upgrade/etc
  • No additional security vectors (servers/services/etc) to worry about
  • Full Outlook capability can be leveraged by Attendants (views/editing/Lync meetings/etc)

To see more technical details on and click “Getting Started Manual” and see “Exchange Shared Calendar Configuration” section.

To go get a Free Trial of Attendant Pro in a Minute (or to tryout the new 1-Click Open Exchange Calendar™ feature) browse to and click “Free Trial”

1 Any contact who calendar the console user has been given share permission.

Landis Technologies Announces Office 365 Contact Center is Publicly Available as Preview at Microsoft Inspire 2018

Las Vegas, Nevada 7/16/2018 - At Microsoft Inspire 2018, Landis Technologies LLC is announcing that Office 365 Contact Center is now publicl...