Thursday, October 15, 2015

Attendant Pro October 2015 Update: Call Recording, Park For Group/User Button & More

Download the Attendant Pro v.1.0.5766.27587 BETA MSI Installer: Click Here

  • New Features
    • Call Recording
      • On Demand or All Calls
    • 1-Click “Park For”
    • Quick Access Shortcuts: Easily add icons
    • Added “Consult Transfer”  shortcut key label at bottom of screen
    • Added all shortcut keys tooltip
    • Button in Configuration to open Attendant Pro log files
  • Improvements/Fixes
    • Custom Contact Layout XAML validation and error checking

 

Call Recording (Feature Included inside Attendant Pro)

123A-Attendant Pro for Lync Launch_Latest

For more details on Call Recording included in Attendant Pro, click here.

We have another solution coming soon, Call Recording Pro, which is a solution for users that don’t run Attendant Pro. If you have interest, sign up to be a part of the Call Recording Pro BETA group: click here

1-Click Park For User or Group

“Park For” functionality has been in Attendant Pro since Q2 2015, but in this version we have surfaced it as a single click button right on the “Current Call” panel. Park for allows you to double click a Group or Contact to park for that entity and send them an instant message notifying them a Park is awaiting them.

For more details on “Park For” see: http://attendantpro.blogspot.com/2015/04/attendant-pro-for-lync-skype-for.html#parkforgroup

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Quick Access Shortcuts: Easily Add Icons

Easily assign icons to shortcut keys.image

Added Shortcut Keys Tooltip

Just hover over a shortcut key label to see all shortcut keys.

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Button in Configuration to open Attendant Pro log files

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