Friday, February 20, 2015

Introducing the Expansion Module for Lync Phone Edition: Attendant Pro


Attendant Pro for Lync is the perfect “Expansion Module” for Lync Phone Edition devices with Better Together. Attendant Pro will allow your busy call handlers to have an IP desk phone perfectly integrated with a software expansion module.

  • LPE 1-Click Transfer means Operator can pickup call on Lync Phone Edition and just touch or click on a contact in Attendant Pro…That’s It.
    • No need to click Transfer, just select the contact you want a call to transfer to
  • 1-Click (Key, or Touch) Call Park
  • Full Support for Lync Phone Edition (Polycom CX600, HP 4120, Aastra(Mitel) 6725ip)
  • Operator can switch between Lync Optimized headset or Lync Phone Edition
  • Operator has a physical desk phone for “ease of mind”
  • Fast full keyboard User search capability
  • No limit on the contacts you can “pin” in groups for fast access
  • Utilize Exchange Distribution groups
  • Save notes about Callers/Callees that are saved in Exchange
  • Efficiently choose any type of transfer at the moment of transfer
  • Full color photos of users
  • Note: LPE does not include safe transfer feature or pc controlled mute.

All supported with Lync Phone Edition.

Go get a demo that can be installed in a minute:

No comments:

Post a Comment

How Microsoft Teams Calls App for Slack Works

Slack and Microsoft Teams have surprised industry watchers by adding a "Microsoft Teams Calls" Slack app. A question is: How ...