Friday, January 11, 2019

Attendant Pro Q1-2019 Update: Improved Office 365 Sign In & Better Advanced Search Experience

Below is a summary of the new features in Q1-2019 (January 2019) update for Attendant Pro, which can be downloaded here as MSI installer.

  • Improved Office 365 OAuth sign in for users whose UPN doesn’t match their email address.
  • Advanced Search: Improvements in cancelling currently executing search when new searches are executed in rapid succession.

Update on Microsoft Teams Attendant Console Functionality

Landis Technologies is planning to bring attendant console functionality to Microsoft Teams as soon as Microsoft provides the client call control API’s necessary to do so. In the mean time the Attendant Pro can provide receptionist functionality using Skype to Teams Interop and our Microsoft Teams user interface (as shown below).

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Using Skype to Teams Interop involves having the attendant console user be a Skype for Business user and being logged into the Skype for Business client. Calls are routed to this Skype for Business user who can transfer to Microsoft Teams user via Skype/Teams Interop.

We understand that this is an interim solution and are eager to provide a native solution.

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