Skip to main content

Attendant Pro March 2016 Update: Skype for Business UI Improvements, Out of Office Indicator, Transfer to VM & More

BEFORE YOU UPDATE READ & BE AWARE OF HOW UPDATES WILL AFFECT YOUR USERS. ESPECIALLY THE FIRST 3 ITEMS:

  • When a user clicks voicemail contact method when a call is in “Transfer Mode”, Attendant Pro will always do Blind Transfer, even if call is in consult Transfer (Current implementation: if a call is in ANY transfer mode, clicking voicemail on a contact will do a blind transfer to voicemail, even for "Park For")
  • The Code signing certificate was changed including the name. (THIS MAY AFFECT PEOPLE USING APPLOCKER)
  • Changed the call recording folder from AppData/Roaming to AppData/Local.

 

  • Many UI Improvements to make user interface match Skype for Business even more closely.
  • French translation improved by human translation
  • Skype for Business style Out of Office indicator
  • Skype for Business small (one line) presence style on Small & Medium "Contact Layouts"
  • Skype for Business style Call & SmartCall icons
  • SmartCall buttons are now indicated with an additional dot on the call icon (see example)
  • EWS Connection Status (for Address book, MWI, etc) indicates green of connected successfully
  • Make EWS alternate credential management more user-friendly
  • Hide EWS note field when EWS is turned off or not working.
  • Contact Group "Pinned Contacts" is now named "Favorites" to match Skype for Business
  • Quite a bit of Skype for Business styling: Current Call window shading/color,
  • Menu styling more closely matches Skype for Business & Lync 2013
  • Enhancement: User Interface UI Logging added to logs
  • Contact Group icons to indicate if a group is a distribution group.
  • Indicate outgoing Ringing call as "Calling" state, not merely "Inactive" till call is established
  • Many Translation Improvements
  • Skype for Business style Retrieve Voicemail icon
  • Skype for Business style voicemail icon on "Contact Layouts"
  • Call Information window: Make default regex so that it works out of box
  • Fix: Default delegate is not re-selected after sign out/in of Skype4B
  • Fix: Shortcuts quick reference on bottom now reflect changes without restart.
  • Fix: If Skype4B user signs out and in, user name/delegate drop down now continues to work.
  • Fix: When you search for contact using criteria (Department:(Partners) it sometimes shows the results twice or more.
  • Out of Office text formatting on Large Contact Card
  • Add Out of Office Tool Tip on Large Contact Card
  • Add Skype for Business style Out of Office Indicator on Contact Layout & Contact Details

 

Out of Office Indicator on “Contact Layouts” & “Contact Details” Panel

Attendant Pro now has Skype for Business style “Out of Office” indicator. It is on Contact Layouts (Contact Groups, Contact Search & Related Contacts) and on the Contact Details panel.

2016-04-05 08_45_46-Attendant Pro

Small Contact Layout
2016-04-05 08_40_44-Attendant Pro

Contact Details

2016-04-05 08_39_54-Attendant Pro

“Smart Call” versus “Call” indicator: Know when you are explicitly calling a Skype4B Contact or Using “Smart Call”

We are now using distinct icons to visually show when a call button is a “Smart Call” or regular Skype for Business/Lync “Call” button. The Smart Call icon includes an extra dot to indicate it is using Smart Call logic to determine the number that will be called.

2016-03-31 14_42_53-Attendant Pro

Smart Call Will use Smart logic. Hover to see what it will call.
2016-03-31 14_45_04- Call Will call only the SIP contact

 

Download the MSI: Click Here

Comments

Popular posts from this blog

Call Recording Pro for Skype for Business: 1 Minute Install & No Server Call Recording Solution

Sign Up to be a part of the Call Recording Pro BETA group: click hereWe are glad to announce Call Recording Pro for Skype for Business (Lync): a call recording solution that is a 1 Minute Install and requires No Servers and is easy to roll out to groups without involvement of central IT.Call Recording Pro technology will be introduced first as functionality built-in Attendant Pro in just a few days, after that it will introduced in a very light agent that can be installed on any computer running Skype for Business for Windows and can be rolled out centrally using standard Windows management tools. Call Recording Po will be a recording solution whether or not your organization is using Attendant Pro.How Does It Work?Call Recording Pro is a small application that runs side by side with Skype for Business client for Windows that records calls. Install in a minute and start recording. That easy.FeaturesBelow are some of the features:Ability to record Every Call (No click) or On Demand wit…

Attendant Pro Q2-2017 Update: Transfer Advisor, Dynamics 365/CRM & Skype for Business Merged User Experience, Color Code Call Queue/RGS Calls & More

Below is a summary of the new features in Q2-2017 (May 2017) update for Attendant Pro, which can be downloaded here as MSI installer.Transfer AdvisorDynamics 365/CRM & Skype for Business Merged User ExperienceColor Code Call Queue & Response Group Service Calls for at-a-glance identificationColor code calls for specific users for at-a-glance identification “Saved Searches” now appear in the “Contact Group” area as a “Group” Microsoft Outlook style “Contact Group” area layout Compact dropdown style “Contact Group” area layout List incoming call toast style Attendant Pro attendant/operator “Notes” now display on incoming call & handled call toast Ability to “Meet Now” from Options Menu Update notification and 1-Click update Dutch translation improved by human translation Splash screen Auto start Attendant Pro on Windows start Additional Logging around call recording Added Attendant Pro version in log file Additional user interface theming to make Attendant Pro e…

Call Monitor Pro Enterprise Inquiry

To get pricing on Call Monitor Pro Enterprise, please email your Company Name and total Lync/Skype for Business user count to sales@landiscomputer.com. Thanks!